IOU · Rhode Island · EIA 13214
The Narragansett Electric Co
IOU · Rhode Island · 404K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 105 minutes/customer.
Reliability verdict
The Narragansett Electric Co shows above-average chronic reliability in 2023: 52 minutes SAIDI excluding major events (105 minutes including them) across 404K customers.
- 105 min
- SAIDI 2023
- 0.78
- SAIFI 2023
- 52 min
- SAIDI ex-MED
- 404K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack The Narragansett Electric Co filings show
The Narragansett Electric Co is an investor-owned utility operating in Rhode Island under EIA identifier 13214. It reports service to approximately 404,034 customer accounts and generated about $0.83 billion in annual electric revenue, with a service footprint spanning 89 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average The Narragansett Electric Co customer experienced 104.6 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. The SAIFI figure, which tracks average outage events per customer, came in at 0.78 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 52.2 minutes; the difference from the headline 104.6 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), The Narragansett Electric Co's reliability record can be judged on trend rather than one isolated year. SAIDI dropped from 548.4 to 104.6 minutes across that span, a direction regulators and prospective customers tend to watch closely. Note: this figure is unusually low compared to typical U.S. utility performance and may reflect an incomplete EIA filing for this year rather than a genuine reliability improvement -- treat with caution and cross-check against The Narragansett Electric Co's other reported years.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
105 outage minutes per customer annually
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for The Narragansett Electric Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
The Narragansett Electric Co SAIDI trend
The Narragansett Electric Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
105 Lower than most fewer outage minutes than 65% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where The Narragansett Electric Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, The Narragansett Electric Co charges more per customer than 18% of them, and is more reliable (lower SAIDI) than 69% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,056/year · Latest SAIDI: 104.6 minutes/year.
SAIDI 2023 breakdown: 104.6 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 548.4 | 69.1 | 1.966 | 498,159 |
| 2021 | 448.6 | 68.8 | 1.429 | 499,886 |
| 2022 | 81.9 | 63.2 | 0.959 | 500,974 |
| 2023 | 104.6 | 52.2 | 0.782 | 503,487 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
The Narragansett Electric Co serves 89 ZIP codes in Rhode Island.
Frequently Asked Questions
How reliable is The Narragansett Electric Co?
The Narragansett Electric Co had a SAIDI of 104.6 minutes in 2023 including major weather events, but 52.2 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is The Narragansett Electric Co?
The Narragansett Electric Co is classified as a IOU serving Rhode Island.
How many customers does The Narragansett Electric Co serve?
The Narragansett Electric Co serves approximately 404,034 customers in Rhode Island.
How has The Narragansett Electric Co's reliability changed over time?
The Narragansett Electric Co has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- Rhode Island
- Customers
- 404,034
- Annual Revenue
- $0.83B
- EIA ID
- 13214
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for The Narragansett Electric Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (404K here), outside Rhode Island.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (104.6 here), outside Rhode Island, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.