Municipal · Tennessee · EIA 12293
City of Memphis - (TN)
Municipal · Tennessee · 415K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 2694 minutes/customer.
Reliability verdict
City of Memphis - (TN) shows below-average chronic reliability in 2023: 409 minutes SAIDI excluding major events (2694 minutes including them) across 415K customers.
- 2694 min
- SAIDI 2023
- 3.20
- SAIFI 2023
- 409 min
- SAIDI ex-MED
- 415K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage City of Memphis - (TN) filings show
City of Memphis - (TN) is a municipally-owned utility operating in Tennessee under EIA identifier 12293. It reports service to approximately 414,530 customer accounts and generated about $1.38 billion in annual electric revenue, with a service footprint spanning 83 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average City of Memphis - (TN) customer experienced 2694.0 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that is substantially above the 120–180 minute national benchmark, indicating either storm-prone geography, aging infrastructure, or extended restoration windows. Over the same period, SAIFI (outage events per customer) was 3.20, putting the typical customer at roughly 3 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 408.6 minutes; the difference from the headline 2694.0 shows how much of the outage total came from weather rather than everyday grid issues.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for City of Memphis - (TN), which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 391.2 to 2694.0 minutes, which may reflect either worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
2694 min/year per customer
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Memphis - (TN) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Memphis - (TN) SAIDI trend
City of Memphis - (TN) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
2,694 Higher than most fewer outage minutes than 1% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Memphis - (TN) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Memphis - (TN) charges more per customer than 84% of them, and is more reliable (lower SAIDI) than 1% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,325/year · Latest SAIDI: 2694.0 minutes/year.
SAIDI 2023 breakdown: 2694.0 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 391.2 | 233.7 | 2.070 | 414,180 |
| 2021 | 326.4 | 317.6 | 2.100 | 418,304 |
| 2022 | 866.8 | 411.6 | 2.920 | 420,172 |
| 2023 | 2694.0 | 408.6 | 3.200 | 421,615 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Memphis - (TN) serves 83 ZIP codes in Tennessee.
Frequently Asked Questions
How reliable is City of Memphis - (TN)?
City of Memphis - (TN) had a SAIDI of 2694.0 minutes in 2023 including major weather events, but 408.6 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Excluding major weather events, this is above the national average, indicating below-average reliability.
What type of utility is City of Memphis - (TN)?
City of Memphis - (TN) is classified as a Municipal serving Tennessee.
How many customers does City of Memphis - (TN) serve?
City of Memphis - (TN) serves approximately 414,530 customers in Tennessee.
How has City of Memphis - (TN)'s reliability changed over time?
City of Memphis - (TN) has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- Tennessee
- Customers
- 414,530
- Annual Revenue
- $1.38B
- EIA ID
- 12293
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Memphis - (TN). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (415K here), outside Tennessee.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (2694.0 here), outside Tennessee, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.