Municipal · North Carolina · EIA 12801
City of Monroe - (NC)
Municipal · North Carolina · 12K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 73 minutes/customer.
Reliability verdict
City of Monroe - (NC) shows above-average chronic reliability in 2023: 23 minutes SAIDI excluding major events (73 minutes including them) across 12K customers.
- 73 min
- SAIDI 2023
- 0.57
- SAIFI 2023
- 23 min
- SAIDI ex-MED
- 12K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage City of Monroe - (NC) filings show
City of Monroe - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 12801. It reports service to approximately 12,193 customer accounts and generated about $0.06 billion in annual electric revenue, with a service footprint spanning 2 ZIP codes. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of Monroe - (NC) customer experienced 73.2 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. Excluding major weather events from that total, that keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. The SAIFI figure, which tracks average outage events per customer, came in at 0.57 for the same period, meaning customers statistically saw about 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 23.3 minutes, and the spread against the headline 73.2 indicates how much weather, versus routine infrastructure, drove the outage total.
City of Monroe - (NC) has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. Over that span, SAIDI rose from 35.4 to 73.2 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
73 min/year per customer
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of Monroe - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of Monroe - (NC) SAIDI trend
City of Monroe - (NC) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
73 Lower than most fewer outage minutes than 74% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of Monroe - (NC) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of Monroe - (NC) charges more per customer than 96% of them, and is more reliable (lower SAIDI) than 77% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $4,796/year · Latest SAIDI: 73.2 minutes/year.
SAIDI 2023 breakdown: 73.2 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 35.4 | 35.4 | 0.628 | 11,080 |
| 2021 | 73.4 | 36.4 | 0.757 | 11,080 |
| 2022 | 49.7 | 20.4 | 0.607 | 11,391 |
| 2023 | 73.2 | 23.3 | 0.566 | 12,498 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of Monroe - (NC) serves 2 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is City of Monroe - (NC)?
City of Monroe - (NC) had a SAIDI of 73.2 minutes in 2023 including major weather events, but 23.3 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Excluding major storm impacts, this beats the national average, a sign of above-average reliability.
What type of utility is City of Monroe - (NC)?
City of Monroe - (NC) is classified as a Municipal serving North Carolina.
How many customers does City of Monroe - (NC) serve?
City of Monroe - (NC) serves approximately 12,193 customers in North Carolina.
How has City of Monroe - (NC)'s reliability changed over time?
City of Monroe - (NC) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 12,193
- Annual Revenue
- $0.06B
- EIA ID
- 12801
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of Monroe - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (12K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (73.2 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.