Cooperative · North Carolina · EIA 9837
Jones-Onslow Elec Member Corp
Cooperative · North Carolina · 82K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 74 minutes/customer.
Reliability verdict
Jones-Onslow Elec Member Corp shows above-average chronic reliability in 2023: 74 minutes SAIDI across 82K customers.
- 74 min
- SAIDI 2023
- 0.88
- SAIFI 2023
- 82K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Jones-Onslow Elec Member Corp filings show
Jones-Onslow Elec Member Corp is a member-owned electric cooperative operating in North Carolina under EIA identifier 9837. It reports service to approximately 82,470 customer accounts and generated about $0.15 billion in annual electric revenue, with a service footprint spanning 25 ZIP codes. As a cooperative, its governance is accountable to its ratepayer-members rather than shareholders, which often shapes rate-setting and reinvestment priorities.
In 2023, the average Jones-Onslow Elec Member Corp customer experienced 73.8 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). That keeps this utility below the typical 120–180 minute national benchmark, consistent with a well-hardened distribution system and fast restoration crews. SAIFI, the average number of outage events per customer, was 0.88 for the same period, so customers statistically faced roughly 1 distinct interruption that year.
Jones-Onslow Elec Member Corp has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. SAIDI dropped from 82.1 to 73.8 minutes across that span, a direction regulators and prospective customers tend to watch closely.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
74 minutes per customer per year
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Jones-Onslow Elec Member Corp from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Jones-Onslow Elec Member Corp SAIDI trend
Jones-Onslow Elec Member Corp vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
74 Lower than most fewer outage minutes than 74% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Jones-Onslow Elec Member Corp sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Jones-Onslow Elec Member Corp charges more per customer than 8% of them, and is more reliable (lower SAIDI) than 77% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,820/year · Latest SAIDI: 73.8 minutes/year.
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIFI |
|---|---|---|
| 2020 | 82.1 | 1.440 |
| 2021 | 67.0 | 0.920 |
| 2022 | 91.2 | 1.100 |
| 2023 | 73.8 | 0.880 |
Service Area
Jones-Onslow Elec Member Corp serves 25 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is Jones-Onslow Elec Member Corp?
Jones-Onslow Elec Member Corp had a SAIDI of 73.8 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.
What type of utility is Jones-Onslow Elec Member Corp?
Jones-Onslow Elec Member Corp is classified as a Cooperative serving North Carolina.
How many customers does Jones-Onslow Elec Member Corp serve?
Jones-Onslow Elec Member Corp serves approximately 82,470 customers in North Carolina.
How has Jones-Onslow Elec Member Corp's reliability changed over time?
Jones-Onslow Elec Member Corp has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Cooperative
- State
- North Carolina
- Customers
- 82,470
- Annual Revenue
- $0.15B
- EIA ID
- 9837
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Jones-Onslow Elec Member Corp. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (82K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (73.8 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.