Municipal · North Carolina · EIA 13416
City of New Bern - (NC)
Municipal · North Carolina · 25K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 136 minutes/customer.
Reliability verdict
City of New Bern - (NC) shows above-average chronic reliability in 2023: 61 minutes SAIDI excluding major events (136 minutes including them) across 25K customers.
- 136 min
- SAIDI 2023
- 1.36
- SAIFI 2023
- 61 min
- SAIDI ex-MED
- 25K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack City of New Bern - (NC) filings show
City of New Bern - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 13416. It reports service to approximately 24,527 customer accounts and generated about $0.05 billion in annual electric revenue, with a service footprint spanning 1 ZIP code. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.
In 2023, the average City of New Bern - (NC) customer experienced 136.4 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 1.36 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 61.5 minutes, and the spread against the headline 136.4 indicates how much weather, versus routine infrastructure, drove the outage total.
City of New Bern - (NC) has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. SAIDI dropped from 265.2 to 136.4 minutes across that span, a direction regulators and prospective customers tend to watch closely.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
136 minutes per customer per year
Minutes without power per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for City of New Bern - (NC) from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
City of New Bern - (NC) SAIDI trend
City of New Bern - (NC) vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
136 Lower than most fewer outage minutes than 57% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where City of New Bern - (NC) sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, City of New Bern - (NC) charges more per customer than 17% of them, and is more reliable (lower SAIDI) than 61% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,039/year · Latest SAIDI: 136.4 minutes/year.
SAIDI 2023 breakdown: 136.4 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 265.2 | 23.9 | 1.604 | 22,868 |
| 2021 | 109.6 | 24.8 | 1.541 | 23,395 |
| 2022 | 117.4 | 54.9 | 1.819 | 23,906 |
| 2023 | 136.4 | 61.5 | 1.361 | 24,584 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
City of New Bern - (NC) serves 1 ZIP code in North Carolina.
Frequently Asked Questions
How reliable is City of New Bern - (NC)?
City of New Bern - (NC) had a SAIDI of 136.4 minutes in 2023 including major weather events, but 61.5 minutes excluding them (the IEEE-standard measure of day-to-day reliability, the gap reflects a major storm that year, not chronic performance). Excluding major storm impacts, this beats the national average, a sign of above-average reliability.
What type of utility is City of New Bern - (NC)?
City of New Bern - (NC) is classified as a Municipal serving North Carolina.
How many customers does City of New Bern - (NC) serve?
City of New Bern - (NC) serves approximately 24,527 customers in North Carolina.
How has City of New Bern - (NC)'s reliability changed over time?
City of New Bern - (NC) has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 24,527
- Annual Revenue
- $0.05B
- EIA ID
- 13416
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for City of New Bern - (NC). Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (25K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (136.4 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.