City of New Bern - (NC)

What This Utility Data Tells You

City of New Bern - (NC) is a municipally-owned utility operating in North Carolina under EIA identifier 13416. It reports service to approximately 24,527 customer accounts and generated about $0.05 billion in annual electric revenue, with a service footprint spanning 1 ZIP code. As a municipal utility, it is typically governed by a local board or city council and is exempt from federal income tax.

In 2023, the average City of New Bern - (NC) customer experienced 136.4 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). Excluding major weather events from that total, that is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 1.36 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 61.5 minutes, and the spread against the headline 136.4 indicates how much weather, versus routine infrastructure, drove the outage total.

City of New Bern - (NC) has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. SAIDI dropped from 265.2 to 136.4 minutes across that span, a direction regulators and prospective customers tend to watch closely.