IOU · North Carolina · EIA 19876
Virginia Electric & Power Co
IOU · North Carolina · 2.6M customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 141 minutes/customer.
Reliability verdict
Virginia Electric & Power Co shows near-benchmark chronic reliability in 2023: 130 minutes SAIDI excluding major events across 2.6M customers.
- 141 min
- SAIDI 2023
- 1.18
- SAIFI 2023
- 130 min
- SAIDI ex-MED
- 2.6M
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: mid-cohort SAIDI between the 96 and 258 minute tercile cuts.
What mid-pack Virginia Electric & Power Co filings show
Virginia Electric & Power Co is an investor-owned utility operating in North Carolina under EIA identifier 19876. It reports service to approximately 2,625,896 customer accounts and generated about $8.87 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. Because it is investor-owned, the state public utility commission oversees its rate cases and reliability performance rather than a local board.
In 2023, the average Virginia Electric & Power Co customer experienced 141.1 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That lands within the usual 120–180 minute national benchmark band, roughly on par with typical U.S. distribution-utility performance. SAIFI, the average number of outage events per customer, was 1.18 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 130.1 minutes; the difference from the headline 141.1 shows how much of the outage total came from weather rather than everyday grid issues.
With 4 consecutive years of EIA data (2020–2023), Virginia Electric & Power Co's reliability record can be judged on trend rather than one isolated year. SAIDI dropped from 428.3 to 141.1 minutes across that span, a direction regulators and prospective customers tend to watch closely.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
141 min/year per customer
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Virginia Electric & Power Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Virginia Electric & Power Co SAIDI trend
Virginia Electric & Power Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
141 Lower than most fewer outage minutes than 56% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Virginia Electric & Power Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Virginia Electric & Power Co charges more per customer than 85% of them, and is more reliable (lower SAIDI) than 60% of them, placing it in the quadrant where it pays more and is more reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $3,376/year · Latest SAIDI: 141.1 minutes/year.
SAIDI 2023 breakdown: 141.1 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI |
|---|---|---|---|
| 2020 | 428.3 | 114.9 | 1.768 |
| 2021 | 115.2 | 101.6 | 1.129 |
| 2022 | 133.2 | 114.7 | 1.148 |
| 2023 | 141.1 | 130.1 | 1.177 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Virginia Electric & Power Co serves 500 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is Virginia Electric & Power Co?
Virginia Electric & Power Co had a SAIDI of 141.1 minutes in 2023. Excluding major storm impacts, this tracks roughly with the national average.
What type of utility is Virginia Electric & Power Co?
Virginia Electric & Power Co is classified as a IOU serving North Carolina.
How many customers does Virginia Electric & Power Co serve?
Virginia Electric & Power Co serves approximately 2,625,896 customers in North Carolina.
How has Virginia Electric & Power Co's reliability changed over time?
Virginia Electric & Power Co has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- North Carolina
- Customers
- 2,625,896
- Annual Revenue
- $8.87B
- EIA ID
- 19876
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Virginia Electric & Power Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (2.6M here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (141.1 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.