SAIDI
141 min per year
Average outage minutes (2023)
Virginia Electric & Power Co is a investor-owned utility operating in North Carolina under EIA identifier 19876. It reports service to approximately 2,625,896 customer accounts and generated about $8.87 billion in annual electric revenue, with a service footprint spanning 500 ZIP codes. As an investor-owned utility, it operates under state public utility commission oversight that reviews rate cases and reliability performance.
In 2023, the average Virginia Electric & Power Co customer experienced 141.1 minutes of power interruptions — a metric called SAIDI (System Average Interruption Duration Index). That sits within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. SAIFI — the average number of outage events per customer — was 1.18 for the same period, so customers statistically faced roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 130.1 minutes — the gap between that figure and the headline 141.1 reveals how much weather, not day-to-day infrastructure, drove outages.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Virginia Electric & Power Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has improved from 428.3 to 141.1 minutes over that window — a meaningful direction for prospective customers and regulators watching capital investment outcomes. All figures on this page come directly from EIA Form 861, the federal annual electric power industry survey, with service territory ZIPs sourced from OpenEI — you can cross-reference them with your own utility bill or use them when comparing providers before relocating.
SAIDI
141 min per year
Average outage minutes (2023)
SAIFI
1.18 interruptions/yr
Outage frequency (2023)
Customers
2,625,896
Served in North Carolina
141 minutes per customer per year
Minutes without power per year (2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 428.3 | 114.9 | 1.768 | — |
| 2021 | 115.2 | 101.6 | 1.129 | — |
| 2022 | 133.2 | 114.7 | 1.148 | — |
| 2023 | 141.1 | 130.1 | 1.177 | — |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Virginia Electric & Power Co serves 500 ZIP codes in North Carolina.
Virginia Electric & Power Co had a SAIDI of 141.1 minutes in 2023, meaning the average customer experienced about 141 minutes of outages that year. This is near the national average.
Virginia Electric & Power Co is classified as a IOU serving North Carolina. Investor-owned utilities (IOUs) are for-profit companies regulated by state public utility commissions.
SAIDI (System Average Interruption Duration Index) measures the average total minutes per year that a customer of Virginia Electric & Power Co experiences power outages. A lower SAIDI indicates better reliability. The national average is roughly 120-180 minutes per year, so comparing Virginia Electric & Power Co's SAIDI to that benchmark shows whether this utility is above or below average.
Virginia Electric & Power Co serves approximately 2,625,896 customers in North Carolina. Customer count can affect reliability metrics because larger utilities may face different infrastructure challenges compared to smaller ones.
Virginia Electric & Power Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
SAIDI "without major event days" (SAIDI nMED) excludes outages caused by hurricanes, ice storms, and other catastrophic weather events. It better reflects day-to-day infrastructure reliability rather than vulnerability to extreme weather. Both standard SAIDI and SAIDI nMED are shown in the reliability trend table above.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the U.S. Energy Information Administration (EIA) Form 861. Consult a qualified professional before making decisions based on this data.
Read our methodology — how this data is sourced, computed, and verified.