Municipal · North Carolina · EIA 7639
Greenville Utilities Comm
Municipal · North Carolina · 73K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 35 minutes/customer.
Reliability verdict
Greenville Utilities Comm shows above-average chronic reliability in 2023: 35 minutes SAIDI excluding major events across 73K customers.
- 35 min
- SAIDI 2023
- 0.47
- SAIFI 2023
- 35 min
- SAIDI ex-MED
- 73K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).
What short-outage Greenville Utilities Comm filings show
Greenville Utilities Comm is a municipally-owned utility operating in North Carolina under EIA identifier 7639. It reports service to approximately 72,994 customer accounts and generated about $0.17 billion in annual electric revenue, with a service footprint spanning 3 ZIP codes. Municipal ownership means a local board or city council typically oversees this utility, and it is exempt from federal income tax.
In 2023, the average Greenville Utilities Comm customer experienced 35.4 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. Over the same period, SAIFI (outage events per customer) was 0.47, putting the typical customer at roughly 0 distinct interruptions that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 35.4 minutes, the gap between that figure and the headline 35.4 reveals how much weather, not day-to-day infrastructure, drove outages.
With 4 consecutive years of EIA data (2020–2023), Greenville Utilities Comm's reliability record can be judged on trend rather than one isolated year. SAIDI has improved from 73.5 to 35.4 minutes over that window, a meaningful direction for prospective customers and regulators watching capital investment outcomes.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
35 outage minutes per customer annually
Power-out minutes per year (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Greenville Utilities Comm from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Greenville Utilities Comm SAIDI trend
Greenville Utilities Comm vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
35 Among the lowest fewer outage minutes than 89% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Greenville Utilities Comm sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Greenville Utilities Comm charges more per customer than 38% of them, and is more reliable (lower SAIDI) than 91% of them, placing it in the quadrant where it pays less while still being more reliable, the best-value quadrant. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,339/year · Latest SAIDI: 35.4 minutes/year.
SAIDI 2023 breakdown: 35.4 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 73.5 | 18.1 | 0.460 | 70,386 |
| 2021 | 32.4 | 22.5 | 0.310 | 71,578 |
| 2022 | 37.5 | 37.5 | 0.480 | 72,378 |
| 2023 | 35.4 | 35.4 | 0.470 | 73,327 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Greenville Utilities Comm serves 3 ZIP codes in North Carolina.
Frequently Asked Questions
How reliable is Greenville Utilities Comm?
Greenville Utilities Comm had a SAIDI of 35.4 minutes in 2023. Excluding major weather events, this is below the national average, indicating above-average reliability.
What type of utility is Greenville Utilities Comm?
Greenville Utilities Comm is classified as a Municipal serving North Carolina.
How many customers does Greenville Utilities Comm serve?
Greenville Utilities Comm serves approximately 72,994 customers in North Carolina.
How has Greenville Utilities Comm's reliability changed over time?
Greenville Utilities Comm has 4 years of reliability data (2020-2023). This utility's SAIDI has stayed fairly flat over the period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Municipal
- State
- North Carolina
- Customers
- 72,994
- Annual Revenue
- $0.17B
- EIA ID
- 7639
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Greenville Utilities Comm. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (73K here), outside North Carolina.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (35.4 here), outside North Carolina, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.