State · North Carolina · EIA 13482

New River Light & Power Co

State · North Carolina · 8,973 customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 38 minutes/customer.

Reliability verdict

New River Light & Power Co shows above-average chronic reliability in 2023: 38 minutes SAIDI excluding major events across 8,973 customers.

38 min
SAIDI 2023
0.44
SAIFI 2023
38 min
SAIDI ex-MED
8,973
Customers

Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.

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Signature read: short interruption minutes vs the 911 utility cohort (≤96 min tercile cut).

What short-outage New River Light & Power Co filings show

New River Light & Power Co is a state utility operating in North Carolina under EIA identifier 13482. It reports service to approximately 8,973 customer accounts and generated about $0.02 billion in annual electric revenue, with a service footprint spanning 4 ZIP codes.

In 2023, the average New River Light & Power Co customer experienced 37.5 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 0.44 for the same period, so customers statistically faced roughly 0 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 37.5 minutes, and the spread against the headline 37.5 indicates how much weather, versus routine infrastructure, drove the outage total.

With 4 consecutive years of EIA data (2020–2023), New River Light & Power Co's reliability record can be judged on trend rather than one isolated year. Over that span, SAIDI rose from 19.3 to 37.5 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.

A
Reliability Score
85/100
New River Light & Power Co · 3 of 3 dimensions reported

Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.

Baseline Reliability A- 37.5 min/yr
SAIDI excluding major-event days — day-to-day grid performance
Total Outage Duration A 37.5 min/yr
SAIDI including storms and major events — the full-year experience
Outage Frequency A 0.44/yr
SAIFI — average number of interruptions per customer per year
SAIDI vs. national mean (341 min) 5.0%

38 min/year per customer

New River Light & Power Co SAIDI

Power-out minutes per year (2023)

38 SAIDI38 SAIDINat. avg 341341SAIDI38SAIDI

Excellent

SAIDI by year (2020-2023)

Minutes per customer-year · EIA Form 861

Year-by-year SAIDI for New River Light & Power Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

Source: U.S. EIA Form 861 As of August 2026

New River Light & Power Co SAIDI trend

0 10 20 30 40 2020 2021 2022 2023 19.3 6.9 29.6 37.5
Year-by-year SAIDI from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.

New River Light & Power Co vs the nationwide SAIDI distribution

Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure

38 Among the lowest fewer outage minutes than 87% of 911 utilities

Utilities nationwide, banded by latest reported SAIDI (minutes)

Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source U.S. EIA Form 861 reliability filings · August 2026

SAIDI 2023 breakdown: 37.5 minutes

Reliability Trend (2020–2023)

Year SAIDI (min) SAIDI nMED SAIFI Customers
2020 19.3 19.3 0.415 8,538
2021 6.9 6.9 0.078 8,942
2022 29.6 29.6 0.390 8,944
2023 37.5 37.5 0.444 8,973

SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.

Service Area

New River Light & Power Co serves 4 ZIP codes in North Carolina.

28605286072860828692

Frequently Asked Questions

How reliable is New River Light & Power Co?

New River Light & Power Co had a SAIDI of 37.5 minutes in 2023. Leaving aside major weather events, that figure comes in under the national average, pointing to above-average reliability.

What type of utility is New River Light & Power Co?

New River Light & Power Co is classified as a State serving North Carolina.

How many customers does New River Light & Power Co serve?

New River Light & Power Co serves approximately 8,973 customers in North Carolina.

How has New River Light & Power Co's reliability changed over time?

New River Light & Power Co has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.

Utility Profile

Type
State
Customers
8,973
Annual Revenue
$0.02B
EIA ID
13482

Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.