New River Light & Power Co

What This Utility Data Tells You

New River Light & Power Co is a state utility operating in North Carolina under EIA identifier 13482. It reports service to approximately 8,973 customer accounts and generated about $0.02 billion in annual electric revenue, with a service footprint spanning 4 ZIP codes.

In 2023, the average New River Light & Power Co customer experienced 37.5 minutes of power interruptions, the industry-standard SAIDI metric (System Average Interruption Duration Index). That is comfortably under the 120–180 minute national benchmark range, a sign of solid grid resilience and quick outage response. SAIFI, the average number of outage events per customer, was 0.44 for the same period, so customers statistically faced roughly 0 distinct interruptions that year. Once major event days (hurricanes, ice storms) are excluded, SAIDI comes down to 37.5 minutes, and the spread against the headline 37.5 indicates how much weather, versus routine infrastructure, drove the outage total.

With 4 consecutive years of EIA data (2020–2023), New River Light & Power Co's reliability record can be judged on trend rather than one isolated year. Over that span, SAIDI rose from 19.3 to 37.5 minutes, possibly reflecting tougher weather years or grid upgrades that have not caught up yet.