Cooperative · Texas · EIA 55982
Heart of Texas Electric Coop
Cooperative · Texas · 24K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 675 minutes/customer.
Reliability verdict
Heart of Texas Electric Coop shows below-average chronic reliability in 2023: 353 minutes SAIDI excluding major events across 24K customers.
- 675 min
- SAIDI 2023
- 2.27
- SAIFI 2023
- 353 min
- SAIDI ex-MED
- 24K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage Heart of Texas Electric Coop filings show
Heart of Texas Electric Coop is a member-owned electric cooperative operating in Texas under EIA identifier 55982. It reports service to approximately 24,271 customer accounts and generated about $0.07 billion in annual electric revenue, with a service footprint spanning 132 ZIP codes. Cooperative ownership means the utility is run for the benefit of the ratepayer-members who elect its board, rather than for shareholder returns, which can shift how rate and investment decisions get made.
In 2023, the average Heart of Texas Electric Coop customer experienced 674.7 minutes of power interruptions, a measure known as SAIDI, or System Average Interruption Duration Index. That is substantially above the 120–180 minute national benchmark, indicating either storm-prone geography, aging infrastructure, or extended restoration windows. Over the same period, SAIFI (outage events per customer) was 2.27, putting the typical customer at roughly 2 distinct interruptions that year. Strip out major event days (hurricanes, ice storms) and SAIDI falls to 352.7 minutes; the difference from the headline 674.7 shows how much of the outage total came from weather rather than everyday grid issues.
Heart of Texas Electric Coop has 4 years of continuous EIA reporting on file (2020–2023), enough to read a real trend rather than a single-year snapshot. SAIDI climbed from 80.4 to 674.7 minutes over that window, a shift that can point to worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
675 outage minutes per customer annually
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Heart of Texas Electric Coop from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Heart of Texas Electric Coop SAIDI trend
Heart of Texas Electric Coop vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
675 Higher than most fewer outage minutes than 13% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Heart of Texas Electric Coop sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Heart of Texas Electric Coop charges more per customer than 63% of them, and is more reliable (lower SAIDI) than 14% of them, placing it in the quadrant where it pays more but is LESS reliable, a premium price without a reliability payoff. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $2,760/year · Latest SAIDI: 674.7 minutes/year.
SAIDI 2023 breakdown: 674.7 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 80.4 | 80.4 | 0.744 | 22,337 |
| 2021 | 845.6 | 426.6 | 2.216 | 22,885 |
| 2022 | 138.0 | 94.8 | 1.240 | 23,419 |
| 2023 | 674.7 | 352.7 | 2.270 | 23,905 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Service Area
Heart of Texas Electric Coop serves 132 ZIP codes in Texas.
Frequently Asked Questions
How reliable is Heart of Texas Electric Coop?
Heart of Texas Electric Coop had a SAIDI of 674.7 minutes in 2023. Leaving aside major weather events, that figure runs above the national average, pointing to below-average reliability.
What type of utility is Heart of Texas Electric Coop?
Heart of Texas Electric Coop is classified as a Cooperative serving Texas.
How many customers does Heart of Texas Electric Coop serve?
Heart of Texas Electric Coop serves approximately 24,271 customers in Texas.
How has Heart of Texas Electric Coop's reliability changed over time?
Heart of Texas Electric Coop has 4 years of reliability data (2020-2023). SAIDI has remained relatively stable over this period. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- Cooperative
- State
- Texas
- Customers
- 24,271
- Annual Revenue
- $0.07B
- EIA ID
- 55982
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Heart of Texas Electric Coop. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (24K here), outside Texas.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (674.7 here), outside Texas, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.