IOU · Pennsylvania · EIA 12390
Metropolitan Edison Co
IOU · Pennsylvania · 460K customers. According to the U.S. Energy Information Administration's EIA Form 861, reliability for 2023 shows SAIDI 427 minutes/customer.
Reliability verdict
Metropolitan Edison Co shows near-benchmark chronic reliability in 2023: 209 minutes SAIDI excluding major events (427 minutes including them) across 460K customers.
- 427 min
- SAIDI 2023
- 1.46
- SAIFI 2023
- 209 min
- SAIDI ex-MED
- 460K
- Customers
Chronic reliability judged on SAIDI excluding major event days when reported (IEEE 1366). Source: EIA Form 861 · August 2026.
Signature read: long interruption minutes vs the 911 utility cohort (>258 min tercile cut).
What long-outage Metropolitan Edison Co filings show
Metropolitan Edison Co is an investor-owned utility operating in Pennsylvania under EIA identifier 12390. It reports service to approximately 460,147 customer accounts and generated about $0.92 billion in annual electric revenue. Investor ownership puts this utility under the regulatory authority of the state public utility commission, which reviews its rate requests and reliability record.
In 2023, the average Metropolitan Edison Co customer experienced 427.0 minutes of power interruptions, a metric called SAIDI (System Average Interruption Duration Index). Excluding major weather events from that total, that sits within the 120–180 minute national benchmark range, indicating performance typical of U.S. distribution utilities. Over the same period, SAIFI (outage events per customer) was 1.46, putting the typical customer at roughly 1 distinct interruption that year. Excluding major event days (hurricanes, ice storms), SAIDI drops to 208.9 minutes, the gap between that figure and the headline 427.0 reveals how much weather, not day-to-day infrastructure, drove outages.
The EIA dataset includes 4 years of continuous reporting (2020–2023) for Metropolitan Edison Co, which lets you see whether reliability is trending up or down rather than judging from a single snapshot. SAIDI has increased from 395.0 to 427.0 minutes, which may reflect either worsening weather exposure or delayed grid modernization.
Based on this utility's own EIA Form 861 reliability record -- baseline (major-event- excluded) outage duration, total outage duration, and outage frequency -- each benchmarked against every reporting utility nationwide. Not a measure of electricity rates or customer service, which this portal does not track.
427 min/year per customer
Annual minutes without electric service (2023)
SAIDI by year (2020-2023)
Minutes per customer-year · EIA Form 861
Year-by-year SAIDI for Metropolitan Edison Co from the same EIA filings as the table below. Lower is better; major-event years can spike the headline figure.
Metropolitan Edison Co SAIDI trend
Metropolitan Edison Co vs the nationwide SAIDI distribution
Where this utility's headline SAIDI sits among every EIA Form 861 utility with a reported figure
427 Higher than most fewer outage minutes than 21% of 911 utilities
Utilities nationwide, banded by latest reported SAIDI (minutes)
Each bar is a band; taller bars hold more utilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source U.S. EIA Form 861 reliability filings · August 2026
Price vs. reliability
Where Metropolitan Edison Co sits on price vs. reliability
Among the 781 U.S. utilities large enough to report both revenue per customer and a recent outage record, Metropolitan Edison Co charges more per customer than 15% of them, and is more reliable (lower SAIDI) than 23% of them, placing it in the quadrant where it pays less and is less reliable. Revenue per customer and outage minutes are independent figures: paying more does not guarantee fewer outages.
Revenue per customer: $1,992/year · Latest SAIDI: 427.0 minutes/year.
SAIDI 2023 breakdown: 427.0 minutes
Reliability Trend (2020–2023)
| Year | SAIDI (min) | SAIDI nMED | SAIFI | Customers |
|---|---|---|---|---|
| 2020 | 395.0 | 145.5 | 1.648 | 569,922 |
| 2021 | 309.0 | 184.5 | 1.519 | 573,243 |
| 2022 | 271.2 | 170.5 | 1.504 | 575,899 |
| 2023 | 427.0 | 208.9 | 1.458 | 580,873 |
SAIDI nMED = SAIDI without major event days. Source: EIA Form 861.
Frequently Asked Questions
How reliable is Metropolitan Edison Co?
Metropolitan Edison Co had a SAIDI of 427.0 minutes in 2023 including major weather events, but 208.9 minutes excluding them (the industry-standard measure of routine reliability, so the gap traces back to a major storm that year, not a chronic issue). Excluding major storm impacts, this tracks roughly with the national average.
What type of utility is Metropolitan Edison Co?
Metropolitan Edison Co is classified as a IOU serving Pennsylvania.
How many customers does Metropolitan Edison Co serve?
Metropolitan Edison Co serves approximately 460,147 customers in Pennsylvania.
How has Metropolitan Edison Co's reliability changed over time?
Metropolitan Edison Co has 4 years of reliability data (2020-2023). SAIDI has held roughly steady across these years. Review the trend table above for year-by-year detail.
Utility Profile
- Type
- IOU
- State
- Pennsylvania
- Customers
- 460,147
- Annual Revenue
- $0.92B
- EIA ID
- 12390
Explore
Utilities with similar EIA profiles
Two cross-state peer sets for Metropolitan Edison Co. Same-state SAIDI neighbors stay in Read-with below; these neighborhoods are nearest other-state utilities with at least 10,000 reported customers.
Similar customer count
Nearest utilities by Form 861 customers (460K here), outside Pennsylvania.
Similar chronic SAIDI
Nearest utilities by latest SAIDI minutes (427.0 here), outside Pennsylvania, excluding the customer-peer set.
Source: U.S. Energy Information Administration Form 861 annual electric power industry survey · ZIP service territory: OpenEI. Disclaimer: informational only, not professional advice. See full disclaimer · methodology.